Cancellations, Returns & Exchanges
I want to cancel my order?
Cancellations must be made within 24 hours of placing your order. Should you wish to cancel your order post this time period, please send your request to our Customer Service team at contactus@luxebuy.club, or +919205688311 and we will try our best to fulfil your request.
Can I return my order?
The return policy of any ordered product varies depending on brand, customization & several other factors. Please refer to the product page to check if your product is eligible for return.
I received the wrong product. What should I do?
If you believe you have received an incorrect product, please contact our Customer Service team at contactus@luxebuy.club or +919205688311 within the period specified in our Returns and Damages Policy.
Please share your order number, photographs of the product received, and any other relevant details so that our team can review and resolve the issue promptly.
My product has arrived damaged. What should I do?
If your product arrives damaged or defective, please contact our Customer Service team at contactus@luxebuy.club or +919205688311 within the period specified in our Returns and Damages Policy.
Please provide your order number, clear photographs and videos of the outer packaging, the product, and the damaged area. Once your request has been reviewed, our Customer Service team will guide you through the next steps.


